Customized orders are made-to-order items personalized with names, sizes, designs, or specific customer requests, and are non-refundable once approved for production.
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Delivery & Return
Free delivery available on 1000s of products on the Shopping of Rs 5000 or more. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Shipping Across Pakistan:
We deliver to all major cities and towns across Pakistan, including Rawalpindi, Islamabad, Lahore, Karachi, and more.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Non Customizeable items
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Standard delivery Get it in 5-7 working days |
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Orders over Rs 5000 or more: All day delivery. Order anytime: |
FREE |
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Orders under Rs 5000 or more: All day Standard delivery. Order anytime: |
Rs 300 |
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Express Delivery for Major Cities within 2-3 Days |
Rs 500 |
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Same Day or Next day delivery, 7 days a week |
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All day delivery through Bykea |
Depends on Area |
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Self Pickup |
Not Available |
What do we mean by non-customizable? Any standard product that isn’t made-to-order — including ready-made clothing, accessories, home décor, and all items that aren't personalized with names, sizes, or custom designs.
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Standard delivery Get it in 7-10 working days |
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Customized orders require 100% advance payment at checkout. |
All Products |
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Next day delivery it next day on weekdays |
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Customized orders require 100% advance payment at checkout. |
2X Price |
Customizeable items
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Can I customize my order?
Yes! We offer personalized embroidery, custom sizes, and design requests on selected products. Just choose “Customize” on the product page or contact us on WhatsApp for special requests.
How long do customized orders take?
Customized orders typically take 3–5 working days for production before shipping. We'll update you every step of the way!
What payment methods do you accept?
We accept Cash on Delivery, Bank Transfer, Easypaisa, and JazzCash across Pakistan.
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Can I return or exchange a product?
Yes, standard (non-customized) products can be returned or exchanged within 7 days if unused and in original packaging. Customized items are non-returnable unless damaged or incorrect.
How will I know my order is confirmed?
Once you place your order, you'll receive a confirmation via email or WhatsApp. Our team will follow up shortly to reconfirm any custom details if required.
