📜 Terms of Service – Alam Creations

Effective Date: [Insert Date]

Welcome to Alam Creations – your trusted source for premium customized gifts, fashion apparel, and digital services in Pakistan.

By accessing or using our website (www.alamcreations.com), you agree to comply with and be bound by the following Terms of Service:

1. Use of Our Website

  • You must be at least 18 years old to use this website or have permission from a parent or guardian.
  • You agree not to misuse any part of the website or attempt unauthorized access.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We accept payments via secure gateways (COD, bank transfer, Easypaisa, JazzCash).
  • Alam Creations reserves the right to cancel or refuse any order.

3. Shipping & Delivery

  • We deliver across Rawalpindi, Islamabad, and major cities in Pakistan.
  • Delivery times range from 2-5 working days depending on your location.
  • Delays due to public holidays, logistics issues, or force majeure are not our responsibility.

4. Return & Refund Policy

  • Returns are accepted within 7 days of delivery for defective or incorrect items.
  • Items must be unused, in original packaging.
  • Refunds will be processed after inspection, minus delivery charges.

5. Intellectual Property

  • All content, logos, and designs on Alam Creations are protected under copyright laws.
  • You may not copy, reuse, or modify any content without permission.

6. Changes to Terms

We may update these Terms of Service at any time. Continued use of our site indicates your acceptance of the updated terms.

📩 For questions, reach us at: info@alamcreations.com

🔐 Privacy Policy – Alam Creations

Effective Date: [Insert Date]

At Alam Creations, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. What We Collect

  • Personal info: name, email, phone, address
  • Order info: product selections, payment method
  • Browser & device data (via cookies and analytics tools)

2. How We Use Your Information

  • To process orders and payments
  • To improve our services and website experience
  • To send updates, promotions, and customer support emails (opt-in only)

3. Data Protection

  • Your information is stored on secure servers.
  • We use SSL encryption and trusted third-party payment processors.
  • We do not sell or share your data with unaffiliated third parties.

4. Cookies

  • We use cookies to improve your shopping experience and analyze traffic.
  • You may disable cookies via your browser, but some features may not function correctly.

5. Third-Party Tools

We may use Google Analytics, Facebook Pixel, or other tools to understand user behavior for marketing and performance purposes.

6. Your Rights

  • You can request access, correction, or deletion of your data at any time.
  • You can opt out of marketing emails by clicking “Unsubscribe.”

7. Changes to Policy

We may revise this Privacy Policy as needed. Updated versions will be posted here.

📩 Questions? Email us at: info@alamcreations.com